Privacy Policy

At ASM Residential we are committed to protecting and respecting your privacy.

This policy explains when and why we collect personal information about people, how we use it, the conditions under which we disclose it to others and how we keep it secure.

We may change this policy from time to time so please check this page occasionally to ensure that you are happy with any changes. By using our website you are agreeing to be bound by this policy.

Any questions regarding this policy and our privacy practices should be sent by email to or by writing to ASM Residential. 1-3 Tonbridge Road, Barming, Maidstone, Kent ME16 9HB. Alternative you can call on 01622 728999.

Who Are We?

We are an independent estate agent with one branch office. We are a Limited Company (No. 04196950) The registered address is 1-3 Tonbridge Road, Barming, Maidstone, Kent ME16 9HB

How Do We Collect Information From You?

We obtain information from you when you visit our website, for example, when you contact us about our products and services.

What Type of Information is Collect From You?

The personal information we collect might include your name, address, email address and telephone number.

How is your information used?

We may use your information to:

  • Provide information you have requested
  • Provide services that you have requested such as arranging viewings of properties and valuations.
  • To carry out obligations arising from any contracts entered into by you and us.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example to complete obligatory Landlords tax return to HMRC)

Information That We Share?

We may need to disclose your data to appropriate persons where required or permitted by law (for example, to law enforcement authorities in relation to the investigation of a suspected criminal offence). We may share your personal information to third-party service providers and partners so that they can carry out services for you on our behalf.

Your Choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about our products and services then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email, phone, text or letter unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email to or phone 01622 728999

Access For Your Personal Information

You can submit for the removal, update or a request of your personal information that we hold on you at any time by writing to us at ASM Residential, 1-3 Tonbridge Road, Barming, Maidstone, Kent ME16 9HB or by emailing

Security Precautions In Place To Protect The Loss, Misuse Or Alteration Of Your Information

When you give us personal information we take steps to ensure it is treated securely.

Non-sensitive information (your email address etc) are transmitted normally over the internet and this can never be guaranteed to be 100% secure. As a result while we strive to protect your personal information we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Where we have given (or you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential, we ask you not to share this password with anyone.

Links To Other Websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website, so we encourage you to read the privacy statements of other websites that you visit.  We cannot be responsible for privacy policies and practices of other sites even if you access them through links on our website.

16 and Under

We are concerned to protect the privacy of children aged 16 and under. If you are aged 16 and under, please get  your parents/guardians permission beforehand whenever you provide us with personal information.

Review Of This Policy

We keep this policy under regular review. This policy was last updated May 2018.